Privacy Policy

1 Company Information

2 Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, title, date of birth, and gender.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Professional Data: Resumes/CVs, employment history, qualifications, SIA license details, and background check information (where applicable for security and training roles).
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and operating system used to access our website.
• Usage Data: Information about how you use our website and services.

3 How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:

• To register you as a new client, candidate, or trainee.
• To provide and manage our elite security, professional cleaning, and accredited training services.
• To process job applications, verify SIA licenses, and conduct necessary background checks.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To deliver relevant website content, newsletters, and service updates to you.
• To comply with a legal or regulatory obligation.

4 How We Share Your Information

We may share your personal data with the following third parties for the purposes set out above:

• Service providers acting as processors who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• HM Revenue & Customs, regulators (such as the SIA), and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
• Third-party organizations for the purpose of conducting mandatory background or vetting checks.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5 Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

6 Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7 Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

8 Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

9 Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: